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1Why do people seek help at the Psychological Clinic?

People come to the Clinic when they are experiencing difficulties in their lives and want help sorting out the difficulties. Some of the concerns the Clinic can help with include: depression and/or anxiety, problems with personal relationships, including spouses, family and friends, career choices, confusion or concern about sexual identities or preferences.

These are just some reasons a person might seek help at the Clinic, and we are ready to help.

2What happens when I call?

A Clinic office staff member will talk with you briefly about the concerns you want help with. He or she will ask a few questions to help steer you to the best help we can offer, and will explain some of the policies and procedures of the Clinic so you’ll know what to expect when you come. The staff member may be able to schedule an appointment during your call, or may need to call back after checking for therapist availability.

3How do I make an appointment?

Just give us a call at 021-52386061 or 021-54253257.

4、How much do services cost?

The Clinic has a sliding scale fee based on relevant expenses. The fee for psychotherapy ranges from 160CNY up to our full-scale fee of 360CNY per session.

5、Can I bring a family member or friend with me to my therapy session?

Usually your therapist will want to meet with you by yourself, but meeting together with family or friends can be very helpful as part of the work with your therapist. A friend or family member can accompany you to your appointment and wait while you meet with your therapist.

6、Will my parents or family be notified if I come to the Clinic?

Your parents or family will not be notified, but this would not happen without your consent.

7、Is this confidential?

Except for certain situations where confidentiality is required to be breached by law, information related to your care at the Clinic is confidential and can be released only with your consent. Exceptions include a court subpoena, situations involving child or elder abuse and neglect, or violent threats to identifiable others.

8、Can I request a certain therapist?

If a particular therapist at the Clinic has been recommended to you, you may request to see this therapist. It may always be possible to honor your request according to therapist availability or other factors.

9、What if I don't like my therapist, or I'm not comfortable with him or her?

You may always request to see a different therapist. We know that the best results occur when you work with someone you’re comfortable with.

10、Do you have crisis therapy?

The Clinic works with people who are having significant difficulties, but we do not offer emergency or crisis intervention.

11、What if I just need/want medication?

The Clinic offers psychiatric services in conjunction with ongoing psychotherapy at the Clinic. We do not offer psychiatric services independently of ongoing therapy services. We can give you a referral to a psychiatrist or psychiatric facility if your wish is to have a medication treatment.

12、How many times can I see the therapist?

The Clinic does not have a limit on how many sessions you may have with your therapist. We also offer therapy once, twice or three times a week -- you and your therapist decide what the best frequency of session would be.

13、How long are appointments at the Clinic?

Appointments are 45 minutes long.

 




 
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